PLACING YOUR ORDER (YARN ONLY), AND HOW TO GET IT RIGHT!

PLACING YARN ORDERS CORRCECTLY—PLEASE READ CAREFULLY


This website uses PayPal for its eCommerce solution, so you can check out smoothly, and with confidence in its security. If you don't have a PayPal account, that's perfectly fine: you can still go through exactly the same process, and choose to make payment with your preferred debit or credit card at the final stage.

IMORTANT:
It's really important that you choose the correct option on the drop-down menu labelled "Select your region", on the page that sells the item you would like to buy. This is what sets the correct pricing for your order, based on where you are in the world. There are three options: "UK", "Europe", and "Rest of World" (or, "Other").

Once you have selected the option that is correct for your location, click the "Add to Cart" button next to the item you would like to buy, and your browser will open up a PayPal window (or tab), showing the contents of your shopping cart. From there you can use the "+" and "—" buttons next to your item, to either add to, or subtract from, the number of balls you wish to order.

To add a second (or third, or fourth...) colour to your order, once you have dealt with the first, click the rather inconspicuous "Continue Shopping" link, which is hiding in plain sight in the top, right-hand corner of the PayPal cart page. This will close that window or tab, and return you to the page you have just come from. From there, navigate to colour you want to buy next, and repeat the process, start by hitting the "Add to Cart" button(!).

DON'T FORGET:
It's vitally important that you remember to select the correct region FOR EVERY DIFFERENT COLOUR you want to buy. If you forget to do this before hitting the "Add to Cart" button, you will have to remove those balls from your cart manually, as they will have been priced incorrectly, and we will not be able to process your order.


Each time you click the "Add to Cart" button on one of the yarn pages, you will see all of the yarn products you previously selected, together in the same cart. Clicking the "View Cart" button on any of the yarn pages will also take you back to your shopping cart, where you can see your current order details.

Note: You will see that all the shipping calculations and surcharges will have been added automatically, just as long as you select the correct region for every colour you buy.




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